Reference

Site Policies and Your Account Rights

These pages cover how 88cx operates, what you agree to when you open an account, and what rights you hold over your data. Availability depends on local law and is only active where local law permits.

Terms of UsePrivacy PolicyAccount RulesJazzCash & Easypaisa Transaction TermsEligibility Conditions
88cx Site Policies and Your Account Rights
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

For policy questions, data requests, or account disputes, use the channels below. Bring your account reference number and any transaction ID — that cuts the back-and-forth. If your query involves a JazzCash or Easypaisa transaction, include the wallet reference too so we can pull the right record.

Live Chat Open the chat widget from any page. State your account reference at the start and the legal topic you need help with — we route to the right team.
Email Support Send your data access request or policy dispute to our support email. Include your registered mobile number and a clear description of the clause or issue.
Account Help Centre The Help Centre lists step-by-step procedures for data deletion, account closure, and transaction disputes — check there first before raising a ticket.
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

Your data does not sit loosely on our side. Account records, session logs, and payment references — including Raast and Easypaisa confirmations — are stored with access controls. Only verified internal roles can query a specific account record, and every such access is logged. You can request a copy of your personal data or ask for deletion by contacting support with your account reference.

Data Retention

We keep transaction records and session logs for the period required under applicable rules. Once that window closes, data is purged from active systems on a scheduled cycle.

Cookie Policy

We use functional and analytics cookies. You can adjust cookie preferences in your browser at any time — blocking analytics cookies does not affect account login or payment flows.

Account Security

Login is protected by OTP verification to your registered mobile number. If you change your mobile wallet or phone number, update your account details immediately to avoid access issues.

Your Data Rights

You can request access to your personal data, ask for corrections, or request deletion. Submit the request through live chat or email with your account reference and we will confirm receipt.

Common Questions About Our Legal Terms

These are the questions we get most often about account rights, data handling, and site rules. If your question is not here, open a chat and cite the specific policy section you need clarified.

Access depends on local law and your specific location. It is your responsibility to confirm that using the service is permitted where you are. We do not make blanket eligibility claims.

We collect your registration details, session activity, and payment references including JazzCash, Easypaisa, and Raast transaction IDs. This data is used for account verification and dispute resolution.

Yes. Submit a data access request via live chat or email with your account reference number. We will confirm receipt and provide the data within a reasonable timeframe under applicable rules.

Contact support with your account reference and the wallet transaction ID — JazzCash, Easypaisa, or Raast reference. We cross-check the payment log against your account record before any resolution.

Material changes are posted on this page with an effective date. Using the account after that date means you accept the new terms. If you disagree, close your account before the change takes effect.

Open a chat or email support with your registered number and a clear deletion request. We process account closures and data removal in line with our retention schedule and applicable rules.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.